Privacy Policy

1. Introduction

WaiverKit ("we", "our", "us") operates the waiverkit.com website and the WaiverKit platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of data:

• Account information: name, email address, and authentication credentials provided through Clerk.
• Waiver data: names, signatures, and any information entered into waiver forms by signers.
• Payment information: billing details processed securely by Stripe. We do not store credit card numbers.
• Usage data: pages visited, features used, and device/browser information.

3. How We Use Your Information

• To provide and maintain the WaiverKit service.
• To process transactions and manage subscriptions.
• To generate, store, and deliver signed waiver PDFs on behalf of our customers.
• To send service-related communications and updates.
• To improve our platform and develop new features.

4. Data Storage and Security

Waiver PDFs and uploaded files are stored securely using industry-standard encryption. We use PostgreSQL for structured data and Cloudflare R2 for file storage. All connections are encrypted via TLS.

5. Third-Party Services

We use the following third-party services that may process your data:

• Clerk for authentication and user management.
• Stripe for payment processing.
• Cloudflare for file storage and CDN.
• Resend for transactional email.

6. Data Retention

We retain your account data for as long as your account is active. Signed waiver data is retained according to your subscription plan settings. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at privacy@waiverkit.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@waiverkit.com.

Your data rights

To request a copy of your data or to request deletion, go to /dashboard/settings and open the Privacy tab, or email privacy@waiverkit.io. Signed waivers are legal records; deletion requests are reviewed manually against applicable retention obligations before any hard delete is performed.