Contact us
Have a question, need help, or want to discuss a partnership? Get in touch.
Write to us
One address for support, legal and privacy requests, and sales. Pick a subject and your email opens with it filled in.
Kamyar Taher, who builds WaiverKit, reads and answers every message.
Start an email about
Support coverage
- Email support is answered on weekdays in the Europe/Zurich time zone (CET, CEST in summer; daylight-saving follows Switzerland).
- Most replies arrive within a few hours during Swiss business hours, and always within one business day. This is our working practice, not a contractual service level.
- Messages sent on weekends and event days are read; an outage of the signing flow is handled first, other requests wait for the next business day.
- There is no phone line and no 24/7 coverage. For an emergency during an event, put the words "signing down" in the subject line.